Website terms of use

These terms apply to the use of www.idmobile.co.uk. By using the website you accept the following terms.

If you wish to purchase an item on the website, please read our Buying Online Terms.

Access to the website

The website is available for use by UK residents only and must be not be used in a manner that is:

  • illegal
  • for the purpose of communicating anything designed to disrupt the operating procedures of a computer (such as a virus)
  • defamatory, offensive or of an obscene or menacing character
  • designed to cause interruption, damage, or effect the normal working of the website
  • harass, threaten or otherwise infringe the rights of any person or company (including their right to privacy)
  • in our absolute discretion we consider as objectionable or inappropriate

We may terminate your access to and use of any part of the site if we believe you are in breach of these terms.

If you wish to notify us of any activity on the site that you believe is in breach of these terms then you can do so by contacting us.

What we will do

We may modify or remove content from the website including these terms, without notice or liability, from time to time. The website is provided on an 'as is' basis so you should check the website and these terms regularly to ensure that you are aware of any changes.

We will monitor any activity and content associated with the website. If we receive a complaint by another user about your use of the website or if the website is being used in an inappropriate manner we may take action. Such action may include issuing warnings, suspending or terminating service, denying access or removing any content. We may also refuse to process a transaction, without liability to you, if we think it appropriate.

Right to use the website

We are unable to guarantee error-free use of the website. We try to run the website efficiently however the service may be adversely affected by events outside our control. If you are dissatisfied with the website, your sole remedy will be to discontinue use.

We own or we have a licence to use all intellectual property rights (such as copyright, image rights, trade marks and the like) in all content supplied as part of the website. You must not misuse any of the content and you must only use it for the purposes we have expressly allowed. If you wish to do anything else with any of the content, you must first obtain the written permission of the owner of the rights in that content.

You may only view and use the website, content and services for personal, non-commercial purposes and subject to your compliance with these terms.

You must not pass any content on to third parties, or allow third parties to access it, unless we have told you otherwise. You must not change, edit, modify, reformat or adapt the website, content or services in any other way. You are responsible for any misuse of the website even if it is by another person using your access to the website.

You agree to comply with all applicable laws and regulations regarding the website and any transactions conducted on or through the website.

Third party links

We may display links to other websites or resources on the website to enhance the service. We are not responsible for the availability, privacy practice or content of such external websites or resources, and do not endorse the content of such websites. We will not be liable for any damage, loss or offence caused by the use of such external websites or resources.

Your personal information

To use certain features of the website, such as the checkout facility, you will need to register by providing us with some personal information. The information you provide must be true and complete. If you create a username for any part of the website, it must be appropriate. If you create a password for any service, you are responsible for ensuring that no unauthorised access to the website is obtained using your password. If any of the information you have provided changes, you must inform us. You can do this by e-mailing us using our Contact Form, or by calling us on 0333 003 7777*.

* Calls to this number can be made using your iD inclusive minutes (calls from landlines or other mobile networks may vary). Calls may be recorded and/or monitored for quality and training purposes.

We respect your personal information and we undertake to comply with applicable Data Protection legislation.

We may hold information about you. This information may include your name, address, date of birth, gender, telephone numbers, email address, bank and credit/debit card information, occupation data, lifestyle information and details of how you use our products and services. We may share your information with companies within the Dixons Carphone Group. In the event that we undergo re-organisation or are sold to a third party, you agree that your personal information may be transferred to that third party.

Your personal information may also be held by and used by us for a number of purposes, for which we may use third party support. How we hold and use information about you is explained in our Privacy Policy.

Limitation of liability

The website, content and services are supplied to you on an 'as is' basis. We try to ensure the accuracy of information we place on the website but we make no warranties in relation to the accuracy of the website or any transaction that may be conducted on it. You should not rely on the information (whether provided by us or third parties), or assume that the goods and services that we provide are suitable for you. It's your responsibility to check this out.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website. We will not be liable for any loss, of any kind and in any case, connected with use of the website or compliance with these terms. Nothing in these terms is intended to exclude any liability which we may not exclude by law. These terms shall also not limit your rights as a consumer.

If any part of these terms shall be deemed unenforceable, that term shall be deemed as severable from these terms and not affect the validity and enforceability of any of the remaining terms.

The terms will be governed by and interpreted in accrdance with English law and you consent to the non-exclusive jurisdiction of the English courts.

Who are we?

iD Mobile Limited, 1 Portal Way, London, W3 6RS Registered company number 09304672