Until next time!
While we’d hate to see you go, here’s everything you need to move on.
Leaving iD Mobile.
To switch to another network, request a PAC or STAC from us and give the code to your new provider. They'll handle the rest.
Request a PAC.
Using your iD Mobile SIM, text PAC and your Date of Birth (DDMMYY) to 65075. You can also request a PAC in the iD Mobile app.
Start switching.
You have 30 days to give your PAC to your new network provider, otherwise your account will stay open with us and you’ll be billed as usual.
How much will it cost?
If you leave before the end of your minimum contract period, you may be charged an early termination fee, in addition to any outstanding balances and your final bill.
More informationRequest a STAC.
Using your iD Mobile SIM, text STAC and your Date of Birth (DDMMYY) to 65075. You can also request a STAC in the iD Mobile app.
Start switching.
You have 30 days to give your STAC to your new network provider, or your account will stay open with us and you’ll be billed as usual.
How much will it cost?
If you leave before the end of your minimum contract period, you may be charged an early termination fee, in addition to any outstanding balances and your final bill.
More informationCan I cancel my plan without switching?
Not planning to switch networks and want to end your plan? It's simple! Just log in to the iD Mobile App or My Account to cancel your plan.
Learn more
