Download the iD Mobile app
Transfer your number, monitor allowances, control your network features or manage your bills. It’s all done on the app.
Switching to iD Mobile
Switching to iD Mobile is now as simple as sending a text. If you have a PAC or STAC number, switch to iD Mobile now. Not sure what a PAC or STAC is? Find out more, and switch to iD Mobile today.
Switch nowNew SIM, existing phone?
Putting a new SIM in an old phone? You may need to update settings.
Get my settingsUnderstand your bill
You get your first bill the day after you join. We’ve broken it down in this handy guide.
View bill guideOur features and services
Data Rollover, international calls, roaming, content controls and more.
Find out moreWe want you to be happy
30-day returns
If you’re not happy with our network, you can return up to 30 days post-purchase (14 days if you bought in-store).
View returns info
Join the iD Community
Ask questions, help others, read helpful articles and enter competitions.
Visit the iD Community