Refurbished vs new.
We hear you. If both phones are sold with a 12-month warranty, but one costs less than the other - what's the catch? Lucky for us, that's an easy one to answer.
When you buy a new phone, you'll be getting a handset that's never been used, or even touched, by another user. This means that it'll arrive in pristine condition, fresh out of the factory in which it was produced.
When you buy a refurbished phone, this won't be the case. While your phone will still come in a neat, shiny box, it will almost certainly have been used by another owner. This means in some instances there may be tiny signs of wear, such as scuffs or scratches, on the body of the phone itself. Obviously, these will only be very minor, and in most cases, barely noticeable at all.
Does refurbished mean they were faulty?
In some cases, yes, some of the refurbished phones sold here at iD Mobile were returned due to an initial fault. However, as part of the refurbishing process, these faults no longer exist - making them a shrewd investment that's covered by a 12-month warranty.
It's also worth noting that not all of the refurbished phones sold at iD Mobile were once faulty. In fact, some of the handsets were returned to the manufacturer simply because their original owners changed their mind within 14 days of purchasing their new handset.
Are refurbished phones covered by warranty?
Yes, all refurbished phones sold here at iD Mobile come with a 12-month warranty. This is the same as you'd get if buying a brand new mobile phone - that's how confident we are that your refurbished handset won't let you down.
View all our Refurbished Phone Deals.