Understanding your bill

4G is the next step up from 3G, giving you mobile internet speeds up to five times faster than before. In fact, even the average home broadband speed can't match 4G. That means you can stream movies in HD without buffering, play online games in real time and upload photos to Facebook instantly.

The 4G network we use already covers huge parts of the country and by the end of the year we're aiming to cover 98% of the population, so you'll be able to experience faster internet almost anywhere.

If you do find yourself somewhere that we haven't brought 4G to yet, don't worry, you'll still have access to our Advanced 3G service, the fastest 3G connection in the UK.

Our network uses the fastest version of 3G ever. Known as Advanced 3G, it gives impressive speeds that'll let you download your favourite movies in a matter of minutes, and make smooth, HD video calls over Skype or Facetime.

The great thing about Advanced 3G is that it already covers 98% of the population. So wherever you go with your iD plan, you'll get fast and reliable internet.

We've just added Belgium, Croatia, Cyprus, Finland, Lithuania, Slovakia and Slovenia.

This is in addition to the existing list of countries:

Australia, Austria, Bulgaria, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Portugal, Poland, Romania, Spain, Sweden and USA.

So when you're in any one of these countries, you'll be able to use your data, and make calls or send texts to UK mobile numbers and landlines.

Calls to foreign numbers (even when you're in the same country) aren't included.

These will be available to buy through the iD App and My Account. You'll be able to use them to call and text UK numbers, or surf the web.
Just add what you need as you need it.

With Data Rollover, you automatically roll over your unused data to the next month, and then it gets used first. Here's an example of how it works.

Your monthly inclusive allowance of data, listed in GB (gigabytes).

A free feature that lets you roll over unused data to the next month.

Your monthly inclusive allowance of texts you can send.

Your monthly inclusive allowance of call time, listed in minutes.

An adjustable, pre-set £5 cap that lets you control your monthly bill limits.

Roaming lets you use data, and call or text the UK at no extra cost, in 29 countries.

SIM Only is ideal for customers with phones. Plans available from 1-12 months.

This is a 30 day rolling plan. It will refresh automatically every month, unless the customer asks for it to finish.

This plan expires 12 months after the start date. Customers can then renew, or choose something else.

This plan expires 24 months after the start date. Customers can then renew, or choose something else.

Add-ons are extra bundles of minutes, texts or data that you can buy in addition to your normal contract.

1. Buy an iD pay monthly SIM only contract to be entered into a draw for the chance to win £5000 to spend in Currys PC World. SIMs must be activated in order to qualify for entry into the draw. Returned connections and/or disconnections will be excluded from this promotion.
2. All entries received between 11/04/2018 and 08/05/2018 will be entered in the prize draw. There will be four draws, one per week in the post promotional period, with one prize available at each draw.

   Promotion Week No.	Start Date	End date	Draw date
   1	11/04/18	17/04/18	21/05/18
   2	18/04/18	24/04/18	28/05/18
   3	25/04/18	01/05/18	04/06/18
   4	02/05/18	08/05/18	11/06/18

3. This prize draw is only open to UK residents, excluding employees of the Dixons Carphone group and their families, agents (including affiliates), suppliers and anyone connected to this promotion. Entrants may enter only once per SIM purchased and must be aged 18 or over.
4. No purchase necessary for participants in Northern Ireland only. Northern Ireland residents should complete the details requested at www.carphonewarehouse.com/5ksim for an equal chance to win. Only one entry per household per week. All valid entries will be entered into the promotion. Winners only will be notified.
5. The Promoter may, in its absolute discretion, disqualify any entries which it feels do not comply with these terms and conditions or where any form of bad faith is suspected.
6. The entry must be submitted personally by the entrant. Entries by 3rd parties, collective entries or multiple entries will be disqualified.
7. The Promoter accepts no responsibility for lost or incomplete entries.
8. The draw will take place as indicated at point 2 above and the winner will be notified by telephone on the activated iD telephone number within 48 hours of the draw date or via email or telephone if the winner is a participant from Northern Ireland. One winner will be chosen at random from all qualifying entries and SIMs active during each promotional week. The promoter's decision is final and no correspondence will be entered into.
9. If for any reason the winner does not accept within 7 days, failure to accept the prize by this time will result in a re-draw, and a second winner will be contacted as per the first. Failure of the second winner to accept the prize will result in a third winner being drawn, and so forth until a winner is established. The prize will be fulfilled to the winner’s email provided at point of notification.
10. The prize is non-transferable and cannot be exchanged by the winner for an alternative. There is no cash alternative.
11. Upon request, the surname and county of the winner will be available by sending an SAE to the Promoter at the address below. Such requests should not be sent until 28 days after the draw.
12. By entering the prize draw you agree to receive further information from the Dixons Carphone PLC group and its subsidiaries, as well as carefully selected third parties to inform you of various promotions, goods and services that may be of interest to you. If you are the winner of this promotion, you also agree to participate in any publicity arising from the prize draw and the publication of your surname and county to those that request those details.
13. Dixons Carphone PLC takes your privacy and security of your personal information very seriously. Our Privacy Policy explains how we collect and use personal information in accordance with data protection laws. Our Privacy Policy can be found at www.idmobile.co.uk/legal/privacy-and-cookies
14. By participating in the promotion entrants are deemed to have accepted these terms and conditions.
15. English law applies to these terms and conditions.

Promoter: Dixons Carphone PLC, iD Mobile Limited (registered in England no. 09304672), 1 Portal Way, London W3 6RS.

Buy the new Sony Xperia XZ2 and receive FREE PlayStation+ 12 month membership. PS+ membership is the online service which gives you access to free games, great discounts as well as other amazing benefits and offers!

All you need to know:

1. Order your new new Sony Xperia XZ2 handset with us on a pay monthly, upgrade, pay as you go deal or SIM free from 5th April 2018 to 30th June 2018
2. Once your phone is set up you will recieve a notification to claim, and you can access this offer via the Xperia Lounge app
3. Enter your details including IMEI number on the app, and you will receive your code which you can then use to redeem your PS+ subscription by 27 July 2018

PlayStation®Plus 12 month subscription offer is available upon purchase of: XZ2 and XZ2 Compact from 5th April 2018 to 30th June 2018. To participate and claim your PlayStation®Plus subscription you must access this offer via Xperia Lounge. All claims for PlayStation®Plus subscription must be made by 27 July 2018. Available in UK & Ireland. For full T&Cs please visit xperiaplaystationplus.co.uk. Use of Remote Play requires a PS4™ system, DUALSHOCK®4 wireless controller, Sony Entertainment Network account and high-speed internet connection with upload and download speeds of at least 15 Mbps. Use of your home WiFi is recommended. Some games do not support Remote Play PlayStation®Plus subscription only available to Sony Entertainment Network (SEN) account holders with access to PlayStation®Store and high-speed internet. PlayStation™Network (PSN), PS Store and PS Plus subject to terms of use and country and language restrictions; PS Plus content and services vary by subscriber age. Users must be 7 years or older and users under 18 require parental consent. Service availability is not guaranteed. Online features of specific games may be withdrawn on reasonable notice - eu.playstation.com/gameservers. Approved payment method details required. PS Plus subscription is an ongoing subscription with a recurring subscription fee which is deducted from the user’s wallet (at the then current PS Store price). You can cancel your subscription at any time so that your subscription will expire at the end of the then current year. This will stop future payments of the subscription fees but you will not receive a refund for payments already made. Full terms apply: PSN Terms of Service at eu.playstation.com/legal.