What is ShockProof?

ShockProof plans put an end to those nasty bill shocks you've been complaining about. You can cap your monthly limit, so even if you use up your allowances you won't spend more than you can afford.

How does it work?

Pre-set £5 cap.

Your phone comes with a £5 minimum monthly cap.

We won't charge you more.

If you use up one of your inclusive monthly allowances, you'll be able to carry on until you reach your cap - but not beyond!

Increase your cap.

You can change your capped amount to anything between £5 and your credit limit.

What happens if I reach my capped limit?

When you reach your capped limit, you'll be unable to do anything you'd be charged for, such as calling other countries or premium numbers.

If you use up one of your allowances (Minutes, texts or data) you'll start to be charged, so you'll only be able to keep using that service until you reach your capped limit. You'll still be able to use any services that you still have nclusive allowances for.

If you do reach your capped limit, it's not the end of the world - because you can always buy an add-on of minutes, texts or data that gives you more to use. Or if you really want to do something that costs more, like use your phone abroad or sending a picture message, you can increase your capped limit in the iD app, or on your iD account online.

Note: Penalty fees and invoice surcharges aren't included in your capped limit - they simply get added to your monthly bill.

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ShockProof plans with phones.

With a ShockProof plan, you’ll be able to choose a great new handset from one of the world’s leading phone makers.

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ShockProof SIM only plans.

Already got a phone? Then go for a ShockProof SIM only plan. We’ve got 1-month deals from just £4 a month.

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We're here to help. If you've got any questions, check out our helpful FAQs.

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Compare plans.

Still not sure about the plan to go for? Then compare all our plans, at a glance.


Reasons to join iD.

Speedy 4G as standard.

All our plans come with speedy 4G at no extra cost.

UK's most reliable network.

The network we use has been voted UK's most reliable*.

Great value plans.

A huge range of plans, with some of the UK's best deals.

* Source: YouGov March 2015.