Roam free!
In more destinations than any other network1 across all plans,2 up to 30GB.3
What is Roaming?
Roaming is a feature that comes as standard on all iD Mobile phone and SIM only plans, allowing customers to use their UK monthly allowances of minutes, text and data (up to 30GB) in 50 destinations worldwide. So you can browse, chat, text and stream just like you would at home.
Travelling elsewhere?
In addition to the 50 inclusive destinations included in your plan, you can now stay connected in 35 popular countries with our Roam Beyond data-only add-ons - starting from just £5!
Find out moreHow does Roaming work?
Turn on Roaming.
In the iD Mobile app or via My Account Online.
Set off on your travels.
Visit any of our 50 free Roaming
destinations.
Roam free!
Use your minutes, texts and data (up to 30GB) while Roaming abroad.
What does Roaming include?
- Use your remaining inclusive data, up to 30GB.
- Call or text the UK (standard landline and mobile numbers) with remaining inclusive minutes and texts.
- Band 1 destinations: Call or text any Band 1 destination with remaining inclusive minutes and texts.
- Band 2 destinations: Call or text the same destination with remaining inclusive minutes and texts.
- Using UK add-ons.
- Receiving incoming calls and texts from any country.
Note: The following numbers are blocked while Roaming: Premium numbers starting with 118, 09, non-premium non-geographic numbers (084, 087) and free numbers (080). Calls and texts to Band 2 destinations, when not in the same country, will be charged at our standard out-of-plan roaming rates. For more information, please see our charges table below.
Pre-travel checklist.
Download our pre-travel checklist for top tips on using your phone abroad.
What happens if I go over my monthly allowances?
If you use more than your standard UK allowances, you will incur the below out-of-plan charges.
| Roaming | Pay monthly | Pay-as-you-go |
|---|---|---|
| Calls to UK* | £0.40 | £0.40 |
| Calls to a Roam Free destination* | £0.40 | £0.40 |
| Calls received* | £0.00 | £0.00 |
| Texts to a Roam Free destination** | £0.14 | £0.14 |
| Texts to UK** | £0.14 | £0.14 |
| Picture Message (MMS) sent** | £0.55 | £0.05 |
| Internet and Data (Per MB)*** | £0.10 | £0.10 |
* Price per minute
** Price per message / text
*** Data is charged or deducted in one kilobyte increments and any part KB used will be rounded up to the nearest KB.
Set your cap.
Set your Bill Cap to
help reduce
Roaming charges and extra
costs.
FAQs.
In Band 1, which includes 46 countries, you can use your remaining allowance to call
or text
a) the UK,
b) the country you're currently in, and
c) any
other Band 1 destination.
In Band 2, which includes Azerbaijan, Belarus, Kazakhstan, and Macedonia, you can only use your remaining allowance to call or text the UK or the specific country you're currently in.
In any of our 50 free Roaming destinations, customers who joined or upgraded to iD on or after 21st June 2023 can use up to 30GB data from their plan each month at no extra cost.
This limit is part of our Roaming fair usage policy, designed to prevent our free Roaming feature from being misused.
No. You can use your texts, calls, and data in Ireland just as you would in the UK.
Regardless of your destination, we have a £45 roaming data limit in place to protect you from excessive charges. If you want to remove the £45 Roaming cap, please contact us.
In Band 1, which includes 46 countries, you can use your remaining allowance to call
or text
a) at the UK,
b) the country you're currently in, and
c) any
other Band 1 destination.
In Band 2, which includes Azerbaijan, Belarus, Kazakhstan, and Macedonia, you can only use your remaining allowance to call or text the UK or the specific country you're currently in.
Can I make calls and send texts between the 50 free Roaming destinations (e.g. make a call from Italy to France)?
You can use your remaining allowance to make calls and send texts between our Roaming Band 1 destinations. If you use up your allowance, standard UK out-of-plan rates will apply.
If you're in a Band 2 destination (Azerbaijan, Belarus, Kazakhstan or Macedonia), you can only use your remaining allowance to call or text the UK or the same country you’re in. If you use up your allowances doing this, standard UK out-of-plan rates will then apply.
Yes, you can use UK add-ons when travelling to one of our free Roaming destinations. Keep in mind that add-ons will only be activated after your standard allowance has been fully used. To get the most out of your plan, it's best to wait until you're close to running out of your current allowance before purchasing an add-on.
If you're in one of our 50 free Roaming destinations and your monthly allowance runs out, you'll be charged our out-of-plan roaming rates for any calls, texts, or data used to reach the UK or another Roam Free country.
| Currently in | Calling/Texting to | Charge type |
|---|---|---|
| Band 1 destination | Band 1 destination | Out of-plan-charges (see table above) |
| Band 1 destination | UK | Out of-plan-charges (see table above) |
| Band 1 destination | Band 2 destination | Out of-plan-charges (see table above) |
| Band 1 destination | International destination | International rates apply |
| Band 2 destination | Band 1 destination | Out of-plan-charges (see table above) |
| Band 2 destination | UK | Out of-plan-charges (see table above) |
| Band 2 destinaton | Band 2 destination | Out of-plan-charges (see table above) |
| Band 2 destination | International destination | International rates apply |
| UK | Band 1,2 destinations, as well as other International destinations | International rates apply |
If you received an SMS indicating that you're traveling in a different country, it likely means that your phone has connected to a foreign network; this is also known as inadvertent roaming.
Inadvertent roaming occurs when your phone unexpectedly connects to another network for example: when you're on a ferry, cruise ship, or near the border of another country while abroad.
If the connected country isn't included in our 50 free Roaming destinations, you will incur roaming charges for that destination. To avoid extra charges, we suggest setting a bill cap, which you can adjust at any time. We also recommend turning off automatic network selection in your phone settings.
Yes, you can opt out of our roaming SMS notifications. Just a heads-up—you’ll still get important service messages to keep you in the loop. To opt out, simply contact our live chat team. If you ever want to opt back in, just let us know, and we’ll take care of it for you!
Why join iD Mobile?
Terms and Conditions.
- See list of competitor roaming destinations here.
- Voted Best Network for Roaming by Trusted Reviews readers April 2023. Roaming comparison versus all UK networks offering for new subscribers across all plans April 2023.
- 30GB limit if your allowance is 30GB or more. Roaming subject to fair usage & open data policies.