Travelling abroad?
Understand the costs when roaming and calling abroad from the UK.
Roam free!
In 50 destinations worldwide, up to 30GB at no extra cost.
Roam faster!
Get faster speeds when roaming abroad with 5G available in 33 countries.
Limit extra charges.
Use our Bill Capping feature to limit extra charges when you're abroad.
How much will I be charged?
Select a country to see how much it costs to use your phone while travelling there.
Heading on a cruise? Sea Roaming charges may apply.
Roaming charges in .
Great news! is one of our free Roaming destinations which means that you can use your monthly data allowance and add-ons at no extra cost, up to 30GB. Fair use and open data policies apply.
The table below displays how much you’ll be charged for any minutes, texts or data that you use.
What does Roaming include?
- Use your remaining inclusive data, up to 30GB.
- Call or text the UK (standard landline and mobile numbers) with remaining inclusive minutes and texts.
- Band 1 destinations: Call or text any Band 1 destination with remaining inclusive minutes and texts.
- Band 2 destinations: Call or text the same destination with remaining inclusive minutes and texts.
- Use Add-ons.
- Receive incoming calls and texts from any country.
Note: The following numbers are blocked while Roaming: Premium numbers starting with 118, 09, 070, non-premium non-geographic numbers (084, 087) and free numbers (080). Calls and texts to Band 2 destinations when not in the same destination are charged at our international rates.
What happens if I go over my monthly allowances?
If you use more than your standard UK allowances, you will incur the below out-of-plan charges.
When you’re at sea, we strongly recommend you don’t use your phone, and put it into flight mode until you get to shore. We’re advising this because roaming charges at sea can be very expensive.
If you’re going on a cruise, or taking a ferry on a journey like Dover to Calais, roaming charges could apply, even if you’re travelling between any of our ‘Inclusive Roaming’ countries.
The reason for this is because ferry and cruise operators often use their own phone network that’s operated via satellite. Connecting to a satellite network is much more expensive then connecting to a land operated network, so that’s why your usage at sea isn’t included as part of your Inclusive Roaming allowance.
Here’s a table showing the costs of roaming at sea:
Prices shown include VAT where applicable.
To avoid these high charges, we’d advise you not to use your phone when at sea. Just pop it in flight mode until you reach land.
Some ferry and cruise operators offer Wi-Fi on board, and you can still connect to Wi-Fi when in flight-mode. Simply go into your settings and manually turn on Wi-Fi.
Travel with confidence.
Pre-travel checklist.
Download our pre-travel checklist for top tips on using your phone abroad.
What country are you contacting?
Select a country to see how much it costs to call or text from the UK.
Charges when contacting from the UK.
Prices are shown including VAT where applicable.
When you contact , make sure you enter this dial code.
International dialling code: -Travel with confidence.
FAQs.
Roaming comes as standard on all iD Mobile plans. It lets you Roam free in 50 destinations across the EU and beyond (to give you even better value, we've added quite a few non-EU destinations to the list). You can use your minutes, texts and data, up to 30GB while roaming abroad (subject to your allowance, our fair usage & open data policies).
If you're having trouble with calls, texts, or data while abroad, you might not have roaming enabled in your settings. The location of the roaming settings can vary by phone. Please, check with your manufacturer on how to enable roaming.
Please note: there are some countries in which our Network Partner, Three, do not have a roaming agreement in place. For more information, check out this Community article.
Check your calling features in the iD Mobile app or My Account online under 'My extras'. When you switch international and roaming on, you'll be able to use these features.
The difference is that in Band 2 (Azerbaijan, Belarus, Kazakhstan and Macedonia), you can only use your remaining inclusive allowances to call or text the UK or the same destination you're in.
In Band 1, which contains all our other 46 Inclusive Roaming countries, you can use your remaining inclusive allowances to call or text the UK, the same destination you're in, AND all other Band 1 destinations.
The iD Mobile app will use your data when roaming, as it isn't freely available at the moment. If you are in one of our 50 free Roaming destinations, you'll be charged the same as you would at home. However, if you are in one of our rest of world destinations, standard data charges will apply when using the app. For more information on roaming charges, visit our website.
If you're in one of our 50 Inclusive Roaming destinations and use an allowance you've run out of, the following charges will apply:
If you're in a Band 1 destination and text or call a) the UK, b) the same destination you're in, or c) another Band 1 destination, you'll be charged standard UK out-of-plan rates. If you text or call any other destination, you'll be charged the same rate as if you made that call or sent that text from the UK. If you're in a Band 2 destination and text or call the UK or the same destination you're in, you'll be charged standard UK out-of-plan rates. If you text or call any other destination, international rates will apply.
For more support on travelling abroad, please visit our Help Hub.
