International Calling & Roaming Charges.

International & Roaming

Tell us if you're calling abroad from the UK, or roaming abroad.

Select a country.

Tell us the country that you'll be calling or travelling to.

Check the prices.

View a full list of the prices for the country you selected.

Roaming at sea.

You’ll be subject to ‘Maritime roaming’ charges, even if you’re travelling between any of our ‘Inclusive Roaming’ destinations. For more information, and to view the charges, select ‘Roaming’ above, and then ‘Ships, Ferries, Cruise Liners’ on the dropdown.

International.

Select a destination from the drop-down list to see to how much it costs to call or send a message to it.

Whenever you call or message this destination, make sure you enter the dial code exactly as it appears below. If you use a different dial code, we might not recognise it and charge you extra.

International dialing code: -


The table below shows how much you'll be charged when you contact the destination you selected above from the UK.

Prices are shown including VAT where applicable.

Roaming.

Select the destination you'll be roaming in to see how much it costs to use your phone when you're there.

The table below shows how much it costs to make calls, send texts and use data in your selected country.

If you're roaming in one of our 50 Inclusive Roaming destinations, the minutes, texts and data you use simply come out of your remaining monthly allowances.

  • If you use up an allowance and you're in a Band 1 destination*, you'll be charged standard UK out-of-plan rates to text or call the UK, the same destination you're in, or another Band 1 destination. If you text or call any other destination, roaming rates will apply.
  • If you use up an allowance and you're in a Band 2 destination*, you'll be charged standard UK out-of-plan rates to text or call the UK or the same destination you're in. If you text or call any other destination, roaming rates will apply.

*See our list of Band 1 and Band 2 destinations under Related FAQs.

When you’re at sea, we strongly recommend you don’t use your phone, and put it into flight mode until you get to shore. We’re advising this because roaming charges at sea can be very expensive.

If you’re going on a cruise, or taking a ferry on a journey like Dover to Calais, roaming charges could apply, even if you’re travelling between any of our ‘Inclusive Roaming’ countries.

The reason for this is because ferry and cruise operators often use their own phone network that’s operated via satellite. Connecting to a satellite network is much more expensive then connecting to a land operated network, so that’s why your usage at sea isn’t included as part of your Inclusive Roaming allowance.

Here’s a table showing the costs of roaming at sea:

Prices shown include VAT where applicable.

To avoid these high charges, we’d advise you not to use your phone when at sea. Just pop it in flight mode until you reach land.

Some ferry and cruise operators offer Wi-Fi on board, and you can still connect to Wi-Fi when in flight-mode. Simply go into your settings and manually turn on Wi-Fi.

Inclusive EU roaming.

Roam like at home in 50 destinations throughout Europe and beyond.


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FAQs.

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