Shockproof bills!
Cap your monthly spend to an amount that suits you.
Bill Capping is a money-saving feature on all iD Mobile plans. It lets you limit your monthly spend to an amount that works for you.
How Bill Capping works.
Set your cap.
Set your Bill Cap in the iD Mobile app to limit additional charges.
No nasty surprises.
We won't charge you more than the amount you set as your Bill Cap.
Change anytime!
Adjust your Bill Cap at anytime in the iD Mobile app.
Note: Optional extras, including add-ons, are not included in your Bill Cap amount.
What happens if I reach my Bill Cap?
If you run out of an allowance and keep using it, you'll be charged out-of-plan rates until you reach your pre-set Bill Cap limit.
When you reach your Bill Cap - or if it is set to £0 - you won't be able to make calls, send texts or use your data where there is an additional charge.
In this event, you could increase your Bill Cap (up to your credit limit) or buy add-ons, such as extra data and minutes.
FAQs.
Your credit limit is the maximum out-of-plan charge you can incur on an iD connection (not including your monthly line rental, add-ons, and any other admin charges). It is an amount, in pounds, based on the results of the credit checks we processed when you bought your iD Mobile plan.
Your bill cap is an adjustable 'out-of-plan spend' limit placed on your account. You can adjust it between £0 and your credit limit with the iD Mobile app or My Account online.
Yes, you can still use your phone abroad with a £0 bill cap - as long as you have inclusive allowances remaining and you're in one of our 50 Inclusive Roaming destinations. If you're somewhere else you won't be able to use your phone with a £0 bill cap, as your activity will be classed as international roaming, and any usage will be chargeable.
