How this works

Call 7777 from your iD phone or 0333 003 7777 (charges may apply) for the following services.

Control your account

Select option 1 to check your allowances, balance information, billing queries and to make a payment.

Report Lost or Stolen

Select option 3 to register your phone lost or stolen.

Please note, this is an automated service for the areas listed above only.

Not found what you needed?

Visit our Help & Support page to browse our help content or find alternative ways to contact us.

Help & Support