How this works

Call 7777 from your iD phone or 0333 003 7777 (charges may apply) for the following services.

Control your account

Select option 1 to check your allowances etc.

Make a payment

Select option 2 to hear your balance or to pay your bill.

Report Lost or Stolen

Select option 5 to report your phone or SIM lost or stolen

Please note, this is an automated service for the areas listed above only.

Not found what you needed?

Visit our Help & Support page to browse our help content or find alternative ways to contact us.

Help & Support