How this works
Call 7777 from your iD phone or 0333 003 7777 (charges may apply) for the following services.
Control your account
Select option 1 to check your allowances, balance information, billing queries and to make a payment.
Report Lost or Stolen
Select option 3 to register your phone lost or stolen.
Please note, this is an automated service for the areas listed above only.
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Help & Support