Roaming | iD Mobile Network

Where are you going?

Tell us where you’re travelling to and we’ll tell you how much it’ll cost.

Ships, ferries &
cruise liners.

Using your phone while at sea can be very expensive because ferry and cruise operators often run their own satellite-based phone networks, which are far more expensive than land-based connections.

That’s why we recommend you don’t use your phone, and put it in flight/airplane mode until you get to shore.

Roaming at sea	Cost
Calls to UK	£6 per minute
Calls to Ships, Ferries & Cruise Liners	£6 per minute
Calls Received	£1.50 per minute
Texts to UK	£1.20 per message
Text to Ships, Ferries & Cruise Liners	£1.20 per message
Picture Message (MMS) sent	£0.60 per message
Internet and Data	£9.60 per MB

Go further with Roam Beyond.

In addition to the 50 Inclusive Roaming destinations that come with your plan, you can now roam in 50 additional destinations, with our Roam Beyond data add-ons, starting from just £5!

Data	Duration	Price
2 GB	1 day	£5
10 GB	5 days	£20
20 GB	10 days	£35

How does it work?

No extra eSIM download needed - the add on is automatically added to your plan.
Connect to different networks¹ to stay online while roaming.

Roam with 5G in select destinations, wherever available.²
Enjoy your data at full speed, with no caps.

¹ Check the full list of networks that you can access in each country.

² 5G when roaming is available on all iD Mobile plans, but only in selected destinations.

Tip: To avoid out-of-plan charges when you land, it's best to purchase your Roam Beyond add-on while you're still in the UK. Alternatively, once you reach your destination, keep mobile data turned off until you can connect to Wi-Fi and buy an add-on.

How do I buy an add-on?

Log into the iD Mobile app or my.idmobile.co.uk.

Click “View Add-ons” on your home screen.

Click “Roam Beyond” add-ons and pick your destination.

Select your add-on and click “Confirm”.

Roaming charges in .

Great news! is one of our Inclusive Roaming destinations, which means you can use your inclusive minutes, texts and data (up to 30GB*) at no extra cost!

See how much it’ll cost to use minutes, texts or data when you’re in , below:

Fair use and open data policies apply.

What’s included?

Use your inclusive data, up to 30GB to stream and browse, just like you were at home. Fair usage applies.
Call or text standard UK landline and mobile numbers with your inclusive minutes and texts.
Receive incoming calls and texts from any country worldwide.

Band 1 destinations: Call or text any Band 1 destination with your inclusive minutes and texts.
Band 2 destinations: Call or text the same destination with remaining inclusive minutes and texts.

Add-ons.

Need a little extra data or minutes? Buy one of our UK add-ons in your iD Mobile app to always stay connected when travelling.

Browse add-ons

What happens if I go over my monthly allowances?

If you use more than your standard UK allowances, you will incur the below out-of-plan charges.

Travel with confidence.

Set smart limits.

Set your Bill Cap to help reduce Roaming charges and extra costs.

Explore Bill Capping

Pre-travel checklist.

Download our pre-travel checklist for top tips on using your phone abroad.

Download checklist

FAQs.

What is Roaming?

Roaming is a feature included as standard with all iD Mobile plans. It allows you to use your minutes, texts, and data while visiting another country. Charges vary depending on the country you're visiting. To view the specific rates for your destination, please scroll up, click on “Roaming Charges,” and select the country from the dropdown list.

How do I enable roaming on my phone?

Before you start roaming, make sure that roaming is enabled on your iD Mobile plan and in your phone settings. Visit our Community article for some helpful tips.

Is there a limit to how much data I can use when roaming?

In any of our 50 free Roaming destinations, customers who joined or upgraded to iD on or after 21st June 2023 can use up to 30GB data from their plan each month at no extra cost.

This limit is part of our Roaming fair usage policy, designed to prevent our free roaming feature from being misused.

When traveling to any of our international destinations, you can continue roaming until you reach either your data allowance limit or your bill cap.

Regardless of your destination, we have a £45 roaming data limit in place to protect you from excessive charges. If you want to remove the £45 Roaming cap, please contact us.

Does the 30GB fair usage limit apply to Ireland?

No. You can use your texts, calls, and data in Ireland just as you would in the UK.

Is there a Roaming spending limit I should be aware of?

Regardless of your destination, we have a £45 roaming data limit in place to protect you from excessive charges. If you want to remove the £45 Roaming cap, please contact us.

What’s the difference between Band 1 & Band 2 destinations?

The difference is that in Band 2 (Azerbaijan, Belarus, Kazakhstan and Macedonia), you can only use your remaining inclusive allowances to call or text the UK or the same destination you're in.

In Band 1, which includes all our other 46 free Roaming destinations, you can use your remaining contracted allowances to call or text the UK, the same destination you're in, AND all other Band 1 destinations.

What do I do if calls, texts and data aren’t working whilst I'm abroad?

If you're having trouble with calls, texts, or data while abroad, you might not have roaming enabled on the iD Mobile App or My Account. Find out more in this Community troubleshooting article: Roaming is not working.

Please note: there are some countries where our network partner, Three, don’t have a roaming agreement in place. For more information, which Roaming destinations are not available in our network.

Does the iD Mobile app use my data allowance when I’m roaming?

When traveling to any of our 50 free Roaming destinations, the iD Mobile app will use your data allowance without additional charges, just as it would at home.

For destinations outside of these countries, local data charges will apply when using the app. We recommend connecting to a local Wi-Fi to avoid incurring additional charges. If you're experiencing any issues when roaming or want to change or amend your bill cap, you can contact our customer service team via this free-rated link, without incurring any charges.

What happens if I run out of an allowance when I'm roaming?

If you're in one of our 50 free Roaming destinations and your monthly allowance runs out, you'll be charged our out-of-plan roaming rates for any calls, texts, or data used to reach the UK or another Roam Free country.

Currently in	Calling/Texting to	Charge type
Band 1 destination	Band 1 destination	Out of-plan-charges (see table above)
Band 1 destination	UK	Out of-plan-charges (see table above)
Band 1 destination	Band 2 destination	Out of-plan-charges (see table above)
Band 1 destination	International destination	International rates apply
Band 2 destination	Band 1 destination	Out of-plan-charges (see table above)
Band 2 destination	UK	Out of-plan-charges (see table above)
Band 2 destinaton	Band 2 destination	Out of-plan-charges (see table above)
Band 2 destination	International destination	International rates apply
UK	Band 1,2 destinations, as well as other International destinations	International rates apply

Please remember: your UK allowance cannot be used in countries outside of our free Roaming destinations and roaming rates would apply.

I received an SMS saying that I’m travelling in a different country. What does it mean?

If you received an SMS indicating that you're traveling in a different country, it likely means that your phone has connected to a foreign network (which is also known as inadvertent Roaming). Inadvertent Roaming occurs when your phone unexpectedly connects to another network for example: when you're on a ferry, cruise ship, or near the border of another country while abroad.

If the connected country isn't included in our 50 free Roaming destinations, you will incur Roaming charges for that destination. To avoid extra charges, we suggest setting a bill cap, which you can adjust at any time. We also recommend turning off automatic network selection in your phone settings.

Can I opt out of roaming notifications?

Yes, you can opt out of our roaming SMS notifications. Just a heads-up—you’ll still get important service messages to keep you in the loop. To opt out, simply contact our live chat team. If you ever want to opt back in, just let us know, and we’ll take care of it for you!

International countries not supported

Iran and Syria currently not supported for any International or Roaming services from within any country when using iD Mobile.

Will the China add-ons work in Macau too?

Yes! Our China data-only add-ons also cover Macau. If you're planning to travel there, we recommend adding one to your plan to avoid out-of-plan roaming charges, which are different in Macau. You can easily purchase an add-on through the iD Mobile app or by logging into my.idmobile.co.uk. It's a simple and cost-effective way to stay connected while abroad.

Will Turkey's eSIM restrictions affect my iD Mobile SIM?

No, they won't. The recent ban in Turkey applies to third-party eSIM providers like Holafly and Airalo, which require you to install a new eSIM via their app or website. iD Mobile's Roam Beyond add-ons work differently —– they're simply added to your existing plan. No separate app, no downloads, no activation issues. Just add the bundle to your account and you're ready to roam.

Travelling abroad?

Where are you going?

Ships, ferries &
cruise liners.