We understand that you want more control over your account. You want to see how much you're spending, and how many minutes, texts and data you have left each month.
The iD Account area allows you to manage your details, buy Add-ons, and check to see when you're eligible for an upgrade, and much, much more!
We've designed the iD App to help you manage your account, even when you're on the go.
It gives you quick and easy access to all your iD details, allowing you to stay in complete control at all times.Back to top
If you're an iD customer, it's really quick and easy to register your account, and you can do this either online or by using the App.
Our App page will walk you through where you can download the app and how to register your account.Back to top
Once you've registered, all you need to do is enter your Username and Password to login to your new iD Account.Back to top
All of your bills will be available to view online or via the App.Back to top
If you're running out of minutes, texts or data, there's no need to worry as you can buy Add-ons through your iD Account and the App.Back to top
The easiest way to pay is to set up a direct debit. However, if you'd like to make additional payments, you can do this through the Account area.Back to top
Your standard monthly plan cost can be found by logging in to the iD Mobile app or My Account online, and going to the 'My Dashboard' section.
The best way to pay your bill is via Direct Debit - it's our preferred payment method. Paying by Direct Debit means you don't have to remember to make a payment every month and so avoid any issues with late payments. You can set up or amend your Direct Debit details using the iD Mobile App or by logging in to My Account.
We also accept one-off card payments in emergencies. You can make an emergency card payment using one of the following methods:
Data Rollover is a free feature on all iD plans. It automatically rolls over your unused data allowance to the next month, giving you a second chance to use it.
Capping is a free feature on all iD Mobile plans. It puts a cap (limit) on your monthly spend. So even if you use up an allowance and get charged at our out-of-plan rates, you won't pay more than you can afford.
All iD Mobile plans come with inclusive EU roaming. This feature lets you use your monthly allowance of minutes, texts and data when you're in 50 destination.