Do more!

With the iD Mobile app.

Download today.

Quick and easy to use.

Usage.

Track how much data you've got left and purchase more.

Multiple plans.

Manage your account and add multiple plans all in one place.

Billing.

Stay in control by capping extra charges and viewing your bills.

Download the iD app today.

Great features.

Exclusive offers.

Get online offers tailored specifically to you.

Shop offers

Manage your plan.

Use the iD app to purchase add-ons, change your plan or upgrade.

Learn with iD Community

Stay in control.

Enable or disable features like Roaming, Premium Calls, Adult Content and more.

Explore features

Update your details.

Change your address, email, or Customer Service PIN in a few taps.

Learn with iD Community

FAQs.

Why do I need to re-register to use the new iD Mobile app?

With all these exciting new features, we are requiring customers to re-register either via the app or "My Account" online.

How do I download the iD Mobile app?

If you’re an Android user, you can download the app from the Google Play Store. For iOS (Apple) users, you can download the app from the App store. If you're using any other device, including Huawei users without access to the Google Play Store, simply register online here.

What features does the iD Mobile app have?

You can now add multiple plans, get real-time usage insights, stay in control by capping extra charges and easily manage add-ons, extras, and plan adjustments whenever you need to, all in one place.

I’m having issues registering for the iD Mobile app. What do I do?

Follow the steps in this Community article and you’ll be back on track.

5G

unleashed

Stream, game,
and browse
faster and
more
reliably
with the
power of 5G.

The iD Help Hub.

We've got you covered, with helpful articles covering the most common questions around billing, porting, upgrades and more.

Get support

Why join iD Mobile?

Great service.

99% UK coverage.¹ Plus 5G connectivity that's faster and more reliable.²

Fantastic features.

5G, Data Rollover and Roaming as standard on all plans.

Amazing value.

Get fantastic deals on the latest phone and SIM only plans.

Terms and Conditions.

Coverage subject to location. Check coverage in your area.
iD 5G is available on selected 5G compatible phones only, as listed here. 4G vs 5G speeds based on fastest average median download speeds tested across 16 cities in RootMetrics UK 5G 2023 report.