Yes, we can send you an email to remind you when you're due an upgrade. You just
need to agree to receive our marketing communications – and at the same
time, you can ensure that your email address with us is valid.
You can do both these things by logging in to the iD Mobile app or My
Account online, then going to the 'My Account' page, and selecting 'Edit
preferences' on the 'Keep me in the loop' tab. Select 'Yes please!' to receiving
marketing from us, and choose email as your preferred method.
You can check your email and other personal details are correct by going to 'Edit
my profile' page.