The Samsung Galaxy A5 (2017) mobile is the very best of Samsung at an affordable price. It’s packed with premium features including a fantastic 16MP selfie-camera, fast-charging capabilities and a stunning Full HD display.
The Galaxy A5 (2017) has a truly premium look and feel. Its flawless body is all about elegance and simplicity, with a uniformly smooth and symmetrical design.
With a 5.2-inch Full HD Super AMOLED display, the screen on the Galaxy A5 (2017) looks fantastic; with rich colours, deep blacks and impressive brightness. There’s also an always-on display feature, showing you important notifications when the screen is off.
The 3,000mAh battery is easily capable of keeping your Galaxy A5 (2017) running all day. Plus, it comes with fast-charging – so you’ll be able to get back up and running in no time at all.
The Samsung Galaxy A5 (2017) has a powerful 16MP camera with super-fast and accurate auto-focus, meaning you’ll always be able to capture those unforgettable shots before they get away.
The selfie camera is huge, with an amazing 16MP sensor. That’s more megapixels than any other Samsung front-facing camera, and it means your selfies will be full of detail.
The Samsung Galaxy A5 (2017) comes with 32GB of storage, which is expandable up to a huge 256GB with a MicroSD memory card (sold separately).
Powered by Samsung’s very own octa-core Exynos 7880 processor with a hefty 3GB RAM; the Galaxy A5 (2017) is more than capable of running the largest apps and most advanced games. It guarantees a smooth and speedy smartphone experience.
The Samsung Galaxy A5 (2017) smartphone runs the Android Marshmallow (6.0.1) operating system.
All pay monthly phone and SIM Only plans come with
With the look of the most stylish of smartphones, and a few of the tech features to back it up, the Samsung Galaxy A5 is ideal for those who love to just dip their toes into the tech world.
It’s affordable, has a more than impressive camera (which is perfect for both snapping your friends and taking selfies), and has a very aesthetically pleasing design, as well as having an IP68 rating, which means it’s a sturdy, water-resistant phone too.
The Samsung Galaxy A5 is a great choice if you want a phone you can rely on to cope with the day-to-day, capture memories with ease, and generally keep up with your busy lifestyle, all without breaking the bank.
The Galaxy A5 has many selling points. Firstly, it has a powerful battery, that charges quickly and lasts as long as you need it to – which is great news if you’re going to rely on your phone all day.
The phone also features a great amount of internal memory. As like most Galaxy models, it has a memory card slot too, so you can expand its storage by up to as much as 256GB.
This Samsung model even features an ‘always-on’ display, which can be something of a time-saver – all you need to do to check the time, see whether you have a message or view your calendar is to simply glance at your screen, no buttons required.
The Galaxy A5 has an impressive 16MP camera. It has built-in filters, so you can quickly and easily tune your snaps, as well as auto focus, which makes taking pictures simpler in the first place.
The smartphone also has a 16MP front-facing camera, and a front flash in the form of a super-bright screen, so taking the perfect selfie is easy.
Switching to this phone.
If you’ve decided to make the switch to an Android, you’ll want to be sure that your files, photos and other documents are going to be accessible. Thankfully, making the switch is easy.
From another Android phone, just back up your info to your account before signing in on your new Galaxy A5. If you’re making the move from either an iPhone or a Windows phone, you’ll need to make sure you back everything up to Google Drive.
After you’ve done this, you can then download Google Drive on your Galaxy A5, and sign in to access your things.
The Samsung Galaxy A5 is great if you’re after an affordable phone with some excellent features, but if you want more tech for your buck, you might want to consider the Samsung Galaxy S7, S8 or the fantastic S9. With fast processors, and some of these models featuring super-impressive tech such as AR Emoji, infinity displays, state-of-the-art cameras, you’re sure to be impressed with these models.
Alternatively, if you’re looking for something on the cheaper side, the Galaxy J5 (2017), or J3 (2016) will certainly provide you with just as stylish a model, but with a little fewer features.
If you’ve got your heart set on the Samsung Galaxy A5 (2017), browse the deals available with us and find your next smartphone today!
The charges you pay will adjust (up or down) in line with changes to the Retail Price Index Rate (RPI Rate) set by the Office of National Statistics. We will adjust charges with effect in your April bill after the RPI Rate is announced for the previous 12 months to February. We will publish the RPI Rate on our website as soon as it becomes available.
Roll over unused monthly data to the next month, giving you a second chance to use it.
Put a capped limit on your out-of-plan charges. So even if you go over any of your monthly allowances, you'll never get shocked with a hefty bill.
Roam like you're at home across the EU and EEA. Any minutes, texts and data you use come out of your monthly allowance.
4G for free.
4G is the next step up from 3G, giving you mobile internet speeds up to five times faster than before. In fact, even the average home broadband speed can't match 4G. That means you can stream movies in HD without buffering, play online games in real time and upload photos to Facebook instantly.
The 4G network we use already covers huge parts of the country and by the end of the year we're aiming to cover 98% of the population, so you'll be able to experience faster internet almost anywhere.
If you do find yourself somewhere that we haven't brought 4G to yet, don't worry, you'll still have access to our Advanced 3G service, the fastest 3G connection in the UK.
Our network uses the fastest version of 3G ever. Known as Advanced 3G, it gives impressive speeds that'll let you download your favourite movies in a matter of minutes, and make smooth, HD video calls over Skype or Facetime.
The great thing about Advanced 3G is that it already covers 98% of the population. So wherever you go with your iD plan, you'll get fast and reliable internet.
New countries added.
We've just added Belgium, Croatia, Cyprus, Finland, Lithuania, Slovakia and Slovenia.
This is in addition to the existing list of countries:
Australia, Austria, Bulgaria, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Portugal, Poland, Romania, Spain, Sweden and USA.
So when you're in any one of these countries, you'll be able to use your data, and make calls or send texts to UK mobile numbers and landlines.
Calls to foreign numbers (even when you're in the same country) aren't included.
Add-ons (coming soon).
These will be available to buy through the iD App and My Account. You'll be able to use them to call and text UK numbers, or surf the web. Just add what you need as you need it.
With Data Rollover, you automatically roll over your unused data to the next month, and then it gets used first. Here's an example of how it works.
Total allowance for month
Used in a month
Unused tariff allowance
Expired rollover allowance
Your monthly inclusive allowance of data, listed in GB (gigabytes).
A free feature that lets you roll over unused data to the next month.
Your monthly inclusive allowance of texts you can send.
Your monthly inclusive allowance of call time, listed in minutes.
An adjustable, pre-set £5 cap that lets you control your monthly bill limits.
Roaming lets you use data, and call or text the UK at no extra cost, in 29 countries.
SIM Only is ideal for customers with phones. Plans available from 1-12 months.
This is a 30 day rolling plan. It will refresh automatically every month, unless the customer asks for it to finish.
This plan expires 12 months after the start date. Customers can then renew, or choose something else.
This plan expires 24 months after the start date. Customers can then renew, or choose something else.
Add-ons are extra bundles of minutes, texts or data that you can buy in addition to your normal contract.
Where can I find this information?
Your standard monthly plan cost can be found by logging in to the iD Mobile app or My Account online, and going to the 'My Dashboard' section.
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Save some serious cash with refurbished phones.
Pocket the difference with a refurbished deal.
We all know the main benefit of choosing a refurbished smartphone is to save some cash. You can expect cheaper monthly line rental, or less to pay up front, and get the latest tech in your pocket without the usual price-tag.
You might be wary of ordering a refurbished phone, but there's no need to worry. Our stock is provided directly from mobile manufacturers, who have expertly inspected the goods to ensure they're in top working order. This gives you peace of mind, as well as great savings.
As well as being kind on your wallet, ordering a refurbished phone is also great news for the environment. With components being re-used, this means less of an environmental footprint than a newly-manufactured phone.
Does refurbished mean these phones were faulty?
Most refurbished stock is due to change-of-mind returns, where a customer has sent the phone back during their cooling off period. Returned items cannot be sold as new, so we offer these as refurbs. Occasionally of course, handsets may be returned to us due to a slight manufacturer's fault. In these cases the phones will be repaired in-house by our approved technicians, then inspected by fully qualified engineers who carry out extensive checks and tests until all faults are fixed.
If a handset is returned due to a fault, it will only be sold as a refurbished once the engineers are satisfied that any issues have been fully repaired. We have the highest grading process on the market, as we ensure that all refurbished stock is Grade-A rated. This means that the item is "good as new", and we don't offer handsets for sale that are rated any lower. This gives you peace of mind that your refurbished smartphone will reach you in immaculate working condition.
Are refurbished phones still covered by warranty?
Yes, they're subject to the same warranty as brand new handsets. As with our new handsets, all refurbished phones are covered by a 12 month warranty. In fact, if your phone should develop a manufacturer's fault within the first month of ownership, we'll send a courier to your home to pick up the phone, and get this exchanged in our warehouse right away, so you don't have to wait ages without a working phone.
Outside of the first month, you're covered by free repairs at your local Carphone Warehouse store, should the phone develop a fault during the first year. As well as the one-year retailer's warranty provided by us, most handsets are also covered by a manufacturer's warranty too. This differs depending on the manufacturer, so you may wish to check this at the point of sale. The warranty offered by us doesn't affect the manufacturer's, with most mobile brands offering 12 or 24 months alongside our own. So even if your refurbished phone develops a fault somewhere down the line, you get the same level of cover as you do with a brand new device.
Do I still get everything that comes in the box?
Due to the nature of refurbished mobile phones, the original accessories can't be guaranteed. As the item may have been handled already, we don't include accessories such as earphones for hygiene reasons. However, it's worth remembering that the amount of cash you're saving on a refurbished phone is a lot more than the value of a pair of headphones, so even if you pick up an accessory or two separately, you'll still be in pocket in the long run.
The handset may also come in plain white packaging (although sometimes it'll be delivered in the original box, depending on its condition). In all cases, you can be guaranteed to receive a charger, so you won't lose any time in getting your handset juiced up and ready to go.
Do you offer refurbished iPhones?
Yes we do. Ordering a refurbished iPhone is a great way to grab yourself the latest iPhone tech on a budget. Just be aware that refurbished iPhones tend to be locked to the network you've ordered, so you wouldn't be able to use it with a different SIM if that was your plan. Other than that, you get the same great phone and warranty as you would with a new iPhone, so take a look at the full range offered.
As one of the market leaders in smartphone technology, iPhones have never been the cheapest option. However, with a refurbished iPhone deal you can get the latest models without the usual price-tag. With a refurbished iPhone 6s, you'll enjoy Apple's most advanced iPhone to date, while a refurbished iPhone SE offers similar features in a smaller, cheaper design. Even less recent handsets, such as a refurbished iPhone 5s, would still deliver awesome specs at a price to suit.
Why not browse our range of refurbished iPhone deals?
Refurbished VS New
When sat side-by-side, there's not much that would separate a cheap refurbished phone from a new phone. Other than a cheaper price-tag and a non-branded box, you still get a fully working handset, full warranty, the excitement of receiving a great bit of tech, and complete peace of mind.
New phones arrive in their original box, with all accessories included. However, they're listed at our regular prices, so you don't get the extra savings. You're covered by a warranty to protect against manufacturer faults, which is included when you buy refurbished phones too.
How can I pay my bill?
The best way to pay your bill is via Direct Debit - it's our preferred payment method. Paying by Direct Debit means you don't have to remember to make a payment every month and so avoid any issues with late payments. You can set up or amend your Direct Debit details using the iD Mobile App or by logging in to My Account.
We also accept one-off card payments in emergencies. You can make an emergency card payment using one of the following methods:
Pay with the iD app. Navigate to My Billing and click on 'Make a payment'. Download it for free if you haven't already done so.
Pay online with My Account. Navigate to My Billing and click on 'Make a payment'. To do this, register at my.idmobile.co.uk if you haven't already done so.
Pay by phone. Call our dedicated payment line on 0333 003 0001.
Data Rollover is a free feature on all iD plans. It automatically rolls over your unused data allowance to the next month, giving you a second chance to use it.
Capping is a free feature on all iD Mobile plans. It puts a cap (limit) on your monthly spend. So even if you use up an allowance and get charged at our out-of-plan rates, you won't pay more than you can afford.
All iD Mobile plans come with inclusive EU roaming. This feature lets you use your monthly allowance of minutes, texts and data when you're in 50 destination.
HUAWEI P20 PRO/P20 CASHBACK & HEADPHONES TERMS AND CONDITIONS:
Promotion Terms and Conditions:
Participants agree to these terms and conditions (the 'Terms and Conditions'). Any information or instructions published by Huawei Technologies (UK) Co., LTD., with its registered offices at 300 South Oak Way, Green Park, Reading, Berkshire, RG2 6UF, or its fully owned subsidiaries about the Promotion at www.huaweipromo.co.uk/p20summerpromo form part of the Terms and Conditions.
Participants who purchase a Qualifying Product from a Qualifying Retailer will be eligible to receive, free of charge, a Promotional Item, subject to these Terms and Conditions (‘Promotion’).
Participants who purchase a new Huawei P20 Pro or Huawei P20 whether SIM free or with a monthly contract or on ‘pay as you go’ basis ('Qualifying Product') in-store, online or call centre sales, from a qualifying retailer in the table below (each a ’Qualifying Retailer’) on or between 00:01 BST 18th July 2018 until 23:59 BST 16th August, 2018, will be eligible to claim a Promotional Item in accordance with the table below, to be delivered directly to Participant at a UK address.
The Promotional Item you will be eligible to receive will depend on the Qualifying Product you purchase, as follows:
To be eligible to participate in the Promotion you must be aged 18 or over and residing in the United Kingdom (‘Participant’). Businesses are excluded from participating in this Promotion except for business customers purchasing the Qqualifying itemProduct(s) through Carphone Warehouse, EE,O2, Three or Vodafone business customer accounts ("Business Customer")
A claim must be made by the end user Participant, and must not be submitted through agents, retailers, resellers, third parties or in bulk.
Only two claims per Participant is permitted. Only one claim per purchase of a Qualifying Product is permitted, unless you are a Business Customer whereby you can make up to 10 Claims. Only one claim per Qqualifying pProduct is permitted. This Promotion cannot be used in conjunction with any other Huawei promotion.
Participants who cancel their order will not be eligible to receive the Promotional Item.
Participants must purchase the Qualifying Product from a Qualifying Retailer by 23:59 16th August, 2018.
Participants who return the Qualifying Product to the Qualifying Retailer within 14 calendar days of the date of purchase will not be eligible to receive the Promotional Item. The date of purchase counts as day one (1).
Participants must visit www.huaweipromo.co.uk/p20summerpromo on or between 1st August and 14th September 2018, complete and submit the claim form (including providing the IMEI of the Qualifying Product, Participant’s postal address in the UK where the Promotional Item shall be delivered) and upload a copy of their proof of purchase of the Qualifying Product from a Qualifying Retailer. Claim form information and supporting documents for purchase must be received on or before 23:59 BST 14th September 2018 to be eligible to claim for a Promotional Item free of charge. See FAQs at www.huaweipromo.co.uk/p20summerpromo for details of the form of supporting documents required as evidence of purchases for each of the Qualifying Retailers and, the information to be provided as part of the claim form process. If you are a Business Customer you will need to provide information about your company including business name, registered company number (if applicable) and proof of purchase of the qualifying items under Carphone Warehouse, EE,O2, Three or Vodafone’s business customer account – see FAQ’s on web-site.
The Promotional Item are subject to availability, while stocks last and shall be allocated on a first-come-first-served basis. Huawei reserves the right to replace the Promotional Item with an alternative promotional offer of equal or higher value if circumstances beyond Huawei’s control make it necessary to do so.
The Qualifying Products are subject to availability while stocks last.
The Administrator will post the Promotional Item within 30 days of successful claim validation, to the UK address provided by the Participant in the claim form and, the Promotional Item will require a signature on delivery.
Compensation for the Promotional Item in cash, its exchange, or its transfer to other persons are excluded.
If the claim is deemed to have not been submitted correctly, the Participant will be notified via email and offered the opportunity to provide the required information within seven (7) calendar days of receipt of the email. If no response is received within seven (7) calendar days of the email being sent, then the claim shall be marked as invalid and the Participant will no longer be eligible to receive the Promotional Item. It is the Participant’s responsibility to contact us if you have not received an update on the status of your claim within seven (7) calendar days.
Subject to condition 10 above, claims that are incomplete will be deemed invalid. Huawei or the Administrator are not responsible for lost, delayed or damaged data which occurs during any communication or transmission of claims.
Huawei reserves the right to withdraw or amend the Promotion or these Terms and Conditions and to disqualify claims which it considers do not comply with these Terms and Conditions at any time at its own discretion. Huawei’s decisions regarding all promotional matters will be final, and no correspondence will be entered into.
Huawei and the Administrator shall have the right, where necessary, to undertake all such action as is reasonable to protect themselves against fraudulent or invalid claims including, without limitation, to generate or require further verification as proof of purchase, as well as the identity, age, and other relevant details of a Participant, deny issuing Promotional Item, or terminate the Promotion due to excessive fraud. This process may involve Huawei sharing information with third parties.
Huawei excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a Participant arising out of or in connection with the Promotional Item or this Promotion. Without prejudice to the preceding restriction, and to the maximum extent permitted by applicable law, in no event will the Huawei liability to you exceed £50.00.
Administrator: Opia Limited, company number 06021170 with its registered offices at Priory House Pilgrims Court, Sydenham Road, Guildford, Surrey, GU1 3RX
The Promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
Get a free Sony SBH60 Stereo Bluetooth Headset worth £59.99 with the Sony XA2
UK residents 18+ only. Available to iD consumers only (i.e. not to any reseller). Employees or agents of the Promoter or anyone professionally connected to this Promotion and any group company of the Promoter are not eligible. Subject to availability. Not valid in conjunction with any other offer. Sony headset will be delivered with your Sony XA2 handset. Offer ends subject to availability. The charges you pay will adjust (up or down) in line with changes to the Retail Price Index Rate (RPI Rate) set by the Office of National Statistics.
The Sony SBH60 Stereo Bluetooth Headset is available when you purchase a pay monthly contract on Sony XA2 handset. Claim on the £59.99 value of headset is correct at time of deal. The Free gift must be returned if the order is subsequently cancelled, or is exchanged for a different handset in line with our standard T&C's.
Get a free pair of headphones worth up to £149 when you buy Huawei P20 Pro or Huawei P20 on a pay monthly, pay as you go contract or on SIM free.
Are you looking for premium sublime sound by Huawei, look no longer. When you buy Huawei P20 you get to claim a pair of Huawei Active noise cancelling 3rd Gen Headphones worth £99. When you purchase Huawei P20 Pro you can claim a pair of Huawei Free buds headphones worth £149.
How does it work?
Purchase a Huawei P20 or Huawei P20 Pro with us.
Visit www.huaweipromo.co.uk/p20summerpromo complete and submit the claim form including providing the IMEI of your new P20 or P20 Pro handset and upload a copy of your proof of purchase, between 1st August and 23:59 BST 14th September 2018.
You will be notified via email and offered the opportunity to provide the required information within 7 calendar days of receipt of the email. If no response is received within 7 calendar days of the email being sent, then the claim shall be marked as invalid and the Participant will no longer be eligible to receive the pair of headphones.
The free pair of headphones will not appear in your basket with pay monthly, pay as you go or SIM free purchase.
Full T&Cs. Subject to availability. Not valid in conjunction with any other offer. No cash alternative.
FREE SONY L1 PROMOTION TERMS & CONDITIONS
UK residents 18+ only. Available to iD.com consumers only (i.e. not to any reseller). Employees or agents of the Promoter or anyone professionally connected to this Promotion and any group company of the Promoter are not eligible. Subject to availability. Not valid in conjunction with any other offer. The gift will be delivered with your new phone. Offer runs 23rd August – 11th September. The charges you pay will adjust (up or down) in line with changes to the Retail Price Index Rate (RPI Rate) set by the Office of National Statistics. We will adjust charges with effect in your April bill after the RPI Rate is announced for the previous 12 months to February. We will publish the RPI Rate on our website as soon as it becomes available.
The Sony L1 Handset (black) available when you purchase a pay monthly contract on Sony XZ2 or XZ Premium Handset. Free gift must be returned if the order is subsequently cancelled, or is exchanged for a different handset in line with our standard T&C's.
Get a free pair of Huawei Active noise cancelling 3rd Gen Headphones worth £99 when you buy the Huawei Mate 20 Lite
UK residents 18+ only. Available to idmobile.co.uk consumers only (i.e. not to any reseller). Employees or agents of the Promoter or anyone professionally connected to this Promotion and any group company of the Promoter are not eligible. Subject to availability. Not valid in conjunction with any other offer. The gift will be delivered with your new phone. Offer runs subject to stock availability. The charges you pay will adjust (up or down) in line with changes to the Retail Price Index Rate (RPI Rate) set by the Office of National Statistics. We will adjust charges with effect in your April bill after the RPI Rate is announced for the previous 12 months to February. We will publish the RPI Rate on our website as soon as it becomes available.
The Free Headphones are available when you purchase a pay monthly contract on Huawei Mate 20 Lite Handset. Free gift must be returned if the order is subsequently cancelled, or is exchanged for a different handset in line with our standard T&C's.