OPPO MOBILE UK LIMITED
OPPO FIND X3 PRO, NEO & LITE
TERMS AND CONDITIONS
Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or
instructions published by the Promoter about the Promotion at www.OPPOPromotions.co.uk form part of the
Terms and Conditions.
1. The Promoter is OPPO Mobile UK, 258 Bath Road, Slough, SL1 4DX (the “Promoter”).
2. The Purchase Period will commence at 00:01 (UK) on March 31st 2021 and will close at 23:59 (UK) on the April
27th 2021 (‘Purchase Period’).
Purchase and a valid email address are necessary.
This Promotion is subject to the standard sale Terms and Conditions of the participating retailers that cover the
deposit and purchase of the Promotional Product.
3. The Claim Form found at www.OPPOPromotions.co.uk will be open for claims from
00:01 (UK) on the March 31st 2021 and will close at 23:59 (UK) on May 25th 2021 (‘Claim Period’).
4. To be eligible to participate in the Promotion you must be an individual that is a resident (aged 18 or over)
in the United Kingdom, Isle of Man or Channel Islands (“Participant”).
5. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone
professionally connected to this Promotion are not eligible to enter.
6. Network providers, retailers, distributors, resellers and any person who purchases a Promotional Product
(defined below at Condition 6) for resale or otherwise not as the user of the Promotional Product, may not
participate in this Promotion and are specifically excluded as a Participant.
7. This Promotion is not available in conjunction with any other OPPO offer or Gift with Purchase promotion.
8. Participants who purchase a new (i.e. not second hand, refurbished or ex-display) OPPO Find X3
Pro, OPPO Find X3 Neo or OPPO Find X3 Lite promotional product
(“Promotional Product”) from iD Mobile either online, in-store or via
telesales within the
Purchase Period, and whom complete their order with the retailer, will be eligible to claim the associated Gift
with Purchase as shown in Table 1 below (“Gift with Purchase”) by redemption, subject to full
the Terms and Conditions.
Table 1 – Promotional Product and corresponding Gift with Purchase
|OPPO Find X3 Pro
||OPPO 46mm Watch (£279.99), Air VOOC Charger (£69.99) & Aramid Phone Case (£44.99)
|OPPO Find X3 Neo
||OPPO 41mm Watch (£229.99)
|OPPO Find X3 Lite
||OPPO Enco X Headphones (£169.99)
9. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g.
Amazon Marketplace) or any other retailer, are specifically excluded from
10. Gift with Purchase items are non-transferable or exchangeable and there is no cash alternative. In the event
of unforeseen circumstances, the Promoter may substitute a Gift with Purchase item of equal or greater value for
the Gift with Purchase item.
11. To claim, Participants must purchase a Promotional Product during the Purchase Period then visit www.OPPOPromotions.co.uk and complete the online claim
Form (a “Claim”) by completing the following steps:
- Upload a valid Proof of Purchase (receipt, order confirmation, order confirmation email, delivery note)
- enter the date of purchase
- enter their personal details (name, address, mobile number, email address)
- enter the IMEI number of the new phone (in the case of dual SIM models, only IMEI No1 should be submitted)
12. Maximum one (1) Claim per eligible product. Maximum four (4) claims per household. Maximum one hundred (100)
claims per business customer.
13. Participants will be sent an email to the email address used when making their Claim, immediately after
submitting their Claim to confirm that their Claim has been received by the Promoter. If an email
acknowledgement has not been received, it is the Participant’s responsibility, have checked the junk/spam folder
of the email inbox, to contact the Promoter’s customer service team using the email address info@OPPOPromotions.co.uk within seven (7) days of a
Claim being submitted. In the event that a Participant does not inform the Promoter within this time frame, the
Promoter will reserve the right to not issue the Gift with Purchase item or limit its value at their sole
14. Claim Validation will take up to 28 days.
Once the claim has been validated and the Retailer has confirmed that the Promotional Product has not been
returned, an email will be sent to the Participant advising that the Claim has been approved and the Gift with
Purchase item will be dispatched within 28 days. (‘Claim Validation.’)
15. If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and
offered the Opportunity to provide the required information within seven (7) days of submission. If no response
is received within seven (7) days of the email, then the Claim shall be marked as invalid and the Participant
will no longer be eligible to receive the Gift with Purchase item.
16. Claims that are incomplete, illegible, or damaged together with Claims which do not satisfy the requirements
of these Terms and Conditions will be deemed invalid.
17. The Gift with Purchase item will be delivered within forty-five (45) days of the Claim being validated and
will only be sent to a valid address in the UK, Isle of Man or Channel Islands postal address that is provided
during the Claim.
18. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not
comply with these Terms and Conditions.
19. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect
itself against fraudulent or invalid Claims including, without limitation, to require further verification as to
proof of purchase, as well as the identity, age and other relevant details of a Participant. The Promoter may
refuse to award a Gift with Purchase item in the event of any Participant’s fraud, dishonesty, breach, or
non-entitlement under these Terms & Conditions or seek recovery of its value if the Gift with Purchase item
20. This Promotion may not be combined with any other promotion offered by the Promoter.
Privacy and Data Protection
21. The Promoter’s use of any personal information submitted by the Participant shall be limited to
communications about the Promotion and for managing the redemption process. The Participant hereby consents to
its personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy
policy available at: www.OPPO.com/en/privacy/.
22. Participants’ data shall they be passed to any third party other than for the purposes of administering this
23. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other
factors beyond the Promoter’s control. Should an act, omission, event or circumstance occur which is beyond the
reasonable control of the Promoter and which prevents the Promoter from complying with these Terms &
the Promoter will not be liable for any failure to perform or delay in performing its obligations.
24. In the event that the Promotion is not capable of running as planned for reasons including but not limited to
tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the
control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper
conduct of this Promotion, the Promoter reserves the right to disqualify any individual who tampers with the
entry process or does not comply with these Terms & Conditions and to cancel, modify or suspend the
invalidate any affected entries.
25. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to
transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or
damaged transmissions or Claims; (c) any computer or communications related malfunctions or failures; (d) any
disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or
typographical errors in any materials associated with the Promotion.
26. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or
expenses which are not stated in the Terms and Conditions as being included.
27. The Promoter together with any associated agencies and companies will not be liable for any loss (including,
without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is
suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or
accepting or using a Gift with Purchase item except for any liability which cannot be excluded by law. Nothing
will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
28. If any provisions of these Terms & Conditions are judged to be invalid, illegal or unenforceable, this
not affect or impact the continuation in full force and effect the remainder of the provisions.
29. These Terms & Conditions are governed by English law and their interpretation and application will be
to the exclusive jurisdiction of the courts of England and Wales.