To check what plan you're on, log into the iD Mobile app or My Account online and go
to the 'My Account' page. Your agreed plan and allowances can be found under the 'My
To check your recent usage, go to the 'My Billing' page and scroll down to the 'Bill
History' section. Here you can download and view a PDF copy of your recent bills by
selecting 'Download PDF Bill'. When viewing your bill, scroll down to the 'Your
Allowances' section (this is usually on the third page of the bill) to see how many
minutes, texts and data you've used over that period.
Please check your recent usage patterns against your standard plan allowances to make
sure you've got the perfect amount of data, minutes and texts you need once the
offer ends. If you feel like you may need more, consider a plan change. Or, if you're happy with
your plan and just want to make sure you don't get charged for going over your
standard allowance, then you can set your Bill Cap to limit extra charges outside your
plan. Setting your Bill Cap to £0 will stop you from incurring any chargeable usage.
You can learn more about out-of-plan charges on our Charges page.