If you're experiencing issues making calls following the 3G network switch-off, please visit our Community article for troubleshooting steps to help resolve the problem.
Need help?
Our Live Chat team are available 9am - 8pm Monday to Friday,
and 9am - 6pm Saturday, Sunday, and Bank Holidays.
Please allow a few moments for the Live Chat Button to load.
Waited a few seconds and still can’t see the button?
Check out this Community Article with steps on how to fix it.
Please note: Using a pop-up blocker on your browser may prevent Live Chat from launching.
Hint! Try using key words or short sentences like: 'bill', 'data allowance', 'how do I change my plan?'