If you haven't done so already, call your old network and ask for your PAC code.
This is the mobile number you want to keep.
Register for the iD Mobile app or My Account if you haven't done so already.
Follow these four easy steps:
Your number should be transferred within 1-2 working days, depending on the time of day you submitted your request. If it was after 5pm, it takes 2 working days.
Please note: porting in doesn't interrupt your iD Mobile connection. You can use it as normal while we process your request.