All mobiles bought from iD should arrive with the right settings already configured.
If you've moved over to iD on a SIM only plan and kept your phone, you may need to review the settings to get things like the internet and picture messaging working.Back to top
The quickest and easiest way to get your settings is to use our special settings checker. All you need to do is enter your details and select which phone you're using.
Click to go to the Settings Checker.Back to top
If you have any difficulties with the automatic tool, or if you're a technical whizz, you may prefer to use the information below to set up your phone.
|MMS APN Username||<leave blank>|
|MMS APN Password||<leave blank>|
|* anything with <leave blank> should be left blank|
Your standard monthly plan cost can be found by logging in to the iD Mobile app or My Account online, and going to the 'My Dashboard' section.
The best way to pay your bill is via Direct Debit - it's our preferred payment method. Paying by Direct Debit means you don't have to remember to make a payment every month and so avoid any issues with late payments. You can set up or amend your Direct Debit details using the iD Mobile App or by logging in to My Account.
We also accept one-off card payments in emergencies. You can make an emergency card payment using one of the following methods:
Data Rollover is a free feature on all iD plans. It automatically rolls over your unused data allowance to the next month, giving you a second chance to use it.
Capping is a free feature on all iD Mobile plans. It puts a cap (limit) on your monthly spend. So even if you use up an allowance and get charged at our out-of-plan rates, you won't pay more than you can afford.
All iD Mobile plans come with inclusive EU roaming. This feature lets you use your monthly allowance of minutes, texts and data when you're in 50 destination.