Content control information.


Content Restrictions

Our content restriction service allows you to protect children from viewing inappropriate content online.

Call the iD customer services team on 7777 from your iD mobile or 0333 003 7777 from any other phone (calls from landlines and other networks may vary) and we’ll help you add or remove content restrictions.

While content restrictions are activated on your device, if anyone tries to access an age-restricted site (gambling, adult content, etc.) they’ll be directed to our content control webpage instead. They will then have to call us and provide proof of their age to access the content.

Please note that we are unable to provide this service if a Wi-Fi connection is used, as the Wi-Fi service provider's own content rules will apply.

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