Echo - service management software to compliment iDMobile PDA software
Optimise the efficiency and effectiveness of your field service employees
Echo is a flexible and adaptable system which has been specifically designed for the service management industry that will help you reduce operating costs, improve the overall performance of your mobile workforce, deliver high quality customer service and become more competitive.
Echo Features At A Glance
- Comprehensive contract and customer records.
- Proactive appointment generation for contract and regular maintenance.
- Electronic whiteboard to allocate visits and show job status using 'drag and drop' technology.
- Easy-to-use staff management system.
- Instant, real-time stock ordering and parts management.
- Fully customisable fields.
- Unlimited customised reporting.
iDMobile and Echo can be set up to suit your business requirements, both now and in the future. With some specific configuration we can make Echo:
- Create almost any screen, action, scenario or pro-forma, to your specification.
- Quickly incorporate changes in legislation (such as Health & Safety).
- Quickly incorporate changes arising from new products or services.
Both iDMobile and Echo are designed to be mastered by your staff with minimal training. They can be integrated with most accounting systems and 3rd party technologies such as satellite navigation, vehicle tracking, bar code scanning and RFID solutions.
Since 2004, iDynamics has been enhancing the efficiency of several types of companies in the service management sector, these include:
- HVAC
- Vending machine operators
- Mobile healthcare
- Couriers
- Security
- Plant hire
- and many more
More information on iDMobile PDA software
iDMobile is a product supplied by iDynamics, please visit our main site to find out more about iDMobile PDA Software & Echo Service Management Back-Office. Alternatively you can give us a call on +44 (0) 113 246 2100.
View some PDA software example screen shots by clicking the links below:
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